Updated July 31, 2018
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may ask for and collect your name, email address, physical address, and phone number.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or Paypal account information), email address, and phone number. We refer to this information as “Order Information.”
We may also ask for your name, email address, physical address, and phone number for purposes of participation in events, surveys, contests, or subscribing to marketing material, and the like. Your participation is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
When you visit the Site, we also automatically collect certain information about your device, including information about your web browser, web server logs, IP address, time zone, and some of the data files that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/ time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
You can modify your cookie settings or turn off cookies by adjusting your browser settings. Please note that if you delete or turn off cookies, you may not have access to some of the features on our Site.
Our Site is not intended for or designed to attract children under the age of 13, and we will not knowingly solicit or collect personal information from children we actually know are under 13, or the relevant minimum age under applicable law.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also may use your personal information to communicate with you regarding your purchases and Site updates and respond to your requests, to improve the content of our Site, to contact you for marketing purposes, to administer a contest, promotion, survey, and the like, and to serve other purposes for which we provide specific notice at the time of collection and as otherwise authorized by the law.
SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with third-party vendors and service providers to help us serve you and use your Personal Information for the purposes described in this Policy. When we do so, we require those parties to protect your personal information in accordance with this policy and applicable laws. For example, we use WooCommerce to power our online store–you can read more about how WooCommerce may use your Personal Information here: https://woocommerce.com/ privacy-policy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information with a successor entity, to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
PROTECTION OF YOUR PERSONAL INFORMATION
We employ procedures designed to safeguard the security of your personal information. You should be aware that such security measures cannot prevent all loss, misuse or alteration of personal information, and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law.
DO NOT TRACK
Because there is not yet a consensus on how companies should respond to web- browser-based Do Not Track mechanisms, we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
ACCESSING AND CONTROLLING YOUR INFORMATION
You may contact us to request a copy of the information we have collected about you, to correct or update any information we have about you, to opt out of certain uses of your information as described in this Policy, or to delete your account or personal information. Following a request for deletion, we will delete your information unless required to retain it by applicable laws. We may also retain certain of your information if necessary for safety or security, fraud prevention, quality assurance, or other legitimate business interests, and only in accordance with applicable laws.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Your agreement to this policy, to the extent required and permitted under your local law, grants your consent to such transfers.
If you are a California resident, you may contact us to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident under age 18, you may request and obtain removal of content or information you have publicly posted. The law may not permit or require removal in certain circumstances.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain your information only as long as necessary to provide our services to you and otherwise as necessary for our operations or as permitted or required by applicable laws. Following a request for deletion, we will delete your information unless required to retain it by applicable laws.
For more information about our privacy practices, if you have questions, to access or control your information as described above, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Be Dog Happy
202 Fifth Avenue South
Franklin, TN 37064